Privacy Policy
1. Introduction
At DCEV.ie, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services, including our electric car dealership and subscription services.
By using our website or providing us with your personal data, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.
2. Data We Collect
We collect and process the following personal data:
•Personal Identification Information: Name, email address, phone number, postal address, and other relevant contact details.
•Vehicle Information: Details of the vehicles you are interested in, purchase, or subscribe to.
•Payment Information: Credit/debit card details and other payment information required for transactions.
•Driving Licence Information: For subscription services and vehicle purchases, we may require a copy of your driving licence.
•Usage Data: Information about your interactions with our website, such as IP address, browser type, and website usage behaviour.
•Marketing Preferences: Preferences you have indicated regarding marketing communications, including email marketing.
3. How We Use Your Data
We collect and process your data for the following purposes:
•To Provide Services: To process vehicle purchases, manage car subscriptions, and fulfil our contractual obligations to you.
•Customer Support: To respond to your inquiries, resolve any issues, and provide customer service.
•Marketing and Promotional Activities: To send you information about our products, services, offers, and promotions, including personalised content through:
•Email Marketing: We may use your email address to send you promotional messages and updates about our latest offers and services.
•Digital Marketing: Personalised ads or offers via social media platforms and digital advertising networks.
•Improving Our Website and Services: To analyse website usage and improve the functionality, content, and overall user experience.
•Legal Compliance: To comply with legal obligations, including tax regulations and government requests.
4. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
•Contractual Obligations: Processing necessary to enter into or fulfil our contract with you, such as for vehicle purchases or subscriptions.
•Legitimate Interests: We may process your data for our legitimate business interests, such as marketing, improving services, or fraud prevention, as long as your rights are not overridden.
•Consent: For marketing communications, including email marketing, we rely on your consent. You can withdraw your consent at any time.
•Legal Compliance: When required to comply with laws, regulations, or court orders.
5. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your data with trusted partners in the following circumstances:
•Service Providers: We may share your data with third-party providers that help us operate our business, such as payment processors, delivery services, and marketing platforms.
•Marketing Partners: We may work with third-party marketing agencies to run advertising campaigns and promotions.
•Legal Requirements: We may disclose your data if required to do so by law or in response to legal requests.
•Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
6. Marketing Communications
6.1 Email Marketing:
By providing your email address, you agree to receive marketing emails from us regarding our products, services, offers, and promotions. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link in the email or contacting us at info@dcev.ie.
6.2 Direct Marketing:
We may also contact you by post or phone with offers and services that may be of interest to you. You can opt-out of direct marketing at any time by contacting us at info@dcev.ie.
6.3 Digital Marketing and Cookies:
We use cookies and similar technologies to personalise your online experience and deliver targeted advertisements. You can manage your cookie preferences by adjusting your browser settings or using cookie management tools provided on our website.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. After this period, we will securely delete or anonymise your data.
8. Data Security
We are committed to ensuring that your personal data is secure. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
While we strive to protect your personal data, please note that no data transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your data transmitted to our website.
9. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
•Right to Access: You have the right to request a copy of the personal data we hold about you.
•Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
•Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
•Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
•Right to Data Portability: You can request that your data be transferred to another service provider in a structured, commonly used, and machine-readable format.
•Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
•Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw your consent at any time.
To exercise your rights, please contact us at hello@dcev.ie.
10. Cookies
We use cookies to enhance your experience on our website and to gather information about how you use our site. For more information on how we use cookies and how you can control them, please see our Cookie Policy.
11. International Transfers
Your personal data may be transferred to, and processed in, countries outside of the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data, in compliance with GDPR.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and where necessary, we will notify you by email or through a notice on our website.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
DCEV.ie
Email: hello@dcev.ie
Phone: +353 (0)1 2923292
Address: Unit 9 St Kierans Enterprise Centre, Furze Road, Sandyford, D18 P2X7, Dublin, Co. Dublin, Ireland
